Privacy Policy

This Privacy Policy sets out the commitments of GS Consultancy Services Limited in accordance with New Zealand privacy law, including the Privacy Act 2020.

It explains how we collect, use, disclose, store, and protect your personal information.

Nothing in this policy limits or excludes any rights you have under the Privacy Act 2020. For further information, please visit www.privacy.org.nz.

How We Collect Your Personal Information

We may collect personal information about you in the following ways:

Directly from you:
When you provide information through our website, during registration or subscription processes, or through direct communication with us (including phone calls, emails, text messages, or meetings).

From third parties:
Where you have authorised this, where it is publicly available, or where it is otherwise permitted by law.

Information We May Collect

The types of personal information we may collect include:

  • Your name, address, and contact details
  • Date of birth
  • Identification documents or photographs
  • Your occupation
  • Information required for Anti-Money Laundering (AML) compliance
  • Details about your device, location data, and IP address (collected indirectly through our website or social media platforms)
  • Any other information reasonably required to conduct our business, comply with legal obligations, and provide our services

You are not required to provide personal information to us. However, if you choose not to, we may be unable to provide services or act on your behalf.

Why We Use Your Personal Information

GS Consultancy Services Limited collects and uses your personal information for purposes including:

  • Providing the services you have engaged us to deliver
  • Responding to enquiries
  • Verifying your identity
  • Conducting credit checks where necessary
  • Complying with legal and regulatory obligations
  • Supporting internal administration and business operations
  • Marketing our services, including electronic communications (such as email or text message updates)
  • Providing relevant updates, insights, or information
  • Improving our services and offerings
  • Issuing invoices and processing payments (including credit card transactions)
  • Undertaking anonymised research and statistical analysis
  • Managing complaints
  • Protecting and enforcing our legal rights and interests
  • Any other purpose authorised by you or permitted by law

We take reasonable steps to ensure that the personal information we collect, use, or disclose is accurate, complete, relevant, and up to date.

Sharing Your Personal Information

GS Consultancy Services Limited may share your personal information with:

  • Service providers and businesses that assist us in delivering our services, including IT hosting and system providers
  • Credit reference agencies (where credit checks are required)
  • Regulatory authorities or other entities where disclosure is required or authorised by law
  • Our trusted referral partners where we consider it reasonably necessary to provide services, advice, or solutions relevant to your circumstances
  • Third parties for anonymised statistical or research purposes
  • Any other person or organisation as permitted or required by law


By engaging our services or providing your personal information to us, you acknowledge that we may share your information with relevant referral partners where we reasonably believe it is necessary to support the delivery of services or outcomes aligned with your needs.


Some of our service providers or partners may be located outside New Zealand. This may result in your personal information being processed or stored overseas in accordance with New Zealand privacy law requirements.

Protecting Your Personal Information

We take reasonable technical and organisational measures to safeguard your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections, subject to the grounds for refusal permitted under the Privacy Act 2020.

To request access or correction, please email:

hello@coversmatters.co.nz

Please include proof of your identity and details of your request.

If we agree that a correction is required, we will amend the information accordingly. If we decline your request, we will note your requested correction with the relevant information.

We may charge reasonable costs for providing copies of personal information or making corrections.

Internet Use and Cookies

While we take reasonable steps to maintain secure internet connections, any information transmitted over the internet is done at your own risk.

If you publish personal information on social media platforms, please be aware that it may be publicly accessible.

We use cookies (small alphanumeric identifiers stored on your device) to monitor website usage and improve user experience. You can disable cookies through your browser settings; however, doing so may limit certain website functionality.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

hello@coversmatters.co.nz